We are phasing out Zendesk. Please see Discourse instead: https://community.getmailspring.com/t/formatting-messages/260
To make text within your messages bold, italic, or underlined, highlight the text you want to format and choose the appropriate option from the pop-up menu.
You can also add links to text. Highlight the text you want to link, then click the link option and type or paste the URL.
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