We are phasing out Zendesk. Please see Discourse instead: https://community.getmailspring.com/t/about-mailspring-pro-subscriptions/304
We're sorry to see you go! If there's anything we can do to improve your experience with Mailspring Pro, let us know by emailing firstname.lastname@example.org.
To cancel your subscription, sign in to https://id.getmailspring.com/ and click "Change your Mailspring Subscription". Choose the "Basic" plan and click "Downgrade".
When you downgrade, you'll continue to have access to Mailspring Pro features until the end of your billing period. You'll receive an automated email at the end of the billing period when your subscription is terminated.
In some scenarios, you may be eligible for a refund of your most recent payment - see our refund policy for more information.