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  1. Mailspring Support
  2. Frequently Asked Questions

Frequently Asked Questions

Find solutions to common questions about Mailspring

  • What is a Mailspring ID and why do I need one?
  • Can I use Mailspring with Google's Advanced Protection for Gmail enabled?
  • Does Mailspring need to be running to send scheduled emails?
  • How do I make a signature the default for an account?
  • How do I remove the "Sent from Mailspring" text from sent emails?
  • How are Office 365 "flagged" emails reflected in Mailspring?
  • What data does Mailspring collect when I use the product?
  • I'm receiving repeated / duplicate open and link tracking events - why?
  • How do I print an email?
  • Can I import mail from another email application? (.mbox, mail archive formats, etc)
  • How do I open the main menu?
  • My recipients see "{DISARMED}" in the subject line of emails I send from Mailspring
  • Can I move / transfer emails between connected accounts?
  • Why can't I label or archive certain email conversations?
  • Can I change the font, text size and color in the composer?
  • How do I disable threading / conversation view?
  • How do I open a thread / message in another window?
  • Can I reply to or forward an email using a different account?
  • Can I move messages between accounts?
  • Why does Mailspring show "Important" markers—how can I turn them off?
  • How do I hide / show the contact sidebar?
  • How do I turn off or disable link tracking / read receipts?
  • Does Mailspring support proxy servers?
  • Can I change where Mailspring stores my mail?
  • How do I empty the trash / spam folder in Mailspring?
  • Does Mailspring support POP3 / POP?
  • Does Mailspring Support Exchange?
  • Does Mailspring sync my email through a third party server?
  • Does Mailspring support "Categories" from Gmail or "Bundles" from Google Inbox?
  • How is a Mailspring ID different from my email address?
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